Most small businesses hire out call center work to third-party companies who already have trained staff and fully outfitted facilities. However, even if you’re outsourcing your telemarketing, you should know the basic requirements the Federal Trade Commission has set forth for the industry. Following these guidelines will not only keep you in compliance with the FTC but also protect you against unfounded lawsuits. Make sure you read the source material, linked within, which describes in detail what is required of telemarketers.

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